PAYMENTS/CLAIMS

Information required establishing a claim, but by no way of limitation:

• A valid medical certificate of cause of death
• Death certificate
• The original policy document

Clients are advised to provide any of the following forms of identification during payments:

• Voter’s ID Card (OLD)
• Driver’s license
• Passport
• National Health Insurance Card
• National Identification Card
  

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• How do I make payments of outstanding premiums?

  Payments can be made at any of our branches nationwide or by using the secure online payment on our website https://starlifecentral.com/payonline.aspx

• How many days after maturity date will I get my claims?

  You will get your claims within 15 working days after maturity date

• Premium Payments

  Please note that much as StarLife Assurance Company has been mandated to collect premiums on behalf of our policyholders, the ultimate responsibility lies on policyholders to ensure that the agreed premiums reach StarLife Assurance as and when they ...

• How do i get claims after maturity?

  Kindly log on to https://starlifeassurance.com/transaction-application-form/ to complete a form for maturity processing

• How can I pay my premiums?

  We have various flexible payment options. You can make payments at any of our branches by cash or cheque, account debit, source deductions, online payment and through mobile money.