What is Cancellation and how do I get my money back if I cancel my policy?

Cancellation means to terminate your policy before its expiry date. Getting your money back will depend on the time the request for cancellation is put in and the type of policy. Policies that have cash value will be treated as a surrender and not cancellation.

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• How do I get my policy document after deductions begin?

  Your policy document would be hand-delivered to you by your sales executive as soon as the policy number is issued. A soft copy can be emailed to you upon request.

• How do I get signed up on a policy?

  You can purchase a policy of your choice by downloading the proposal form here https://starlifeassurance.com/proposal-forms/. After completing the form, scan and send to info@starlife.com.gh and you will be contacted to complete the process. Please ...

• How much would I lose if my policy is surrendered?

  Surrendering a life insurance policy is an option, but you may not be able to recoup much of the premiums you have paid in. You will be entitled to receive some of your premiums back, but a lot of those premiums will be applied to processing charges ...

• Can I take the interest on my policy and leave the premiums?

  It is important that the policyholder waits till the end of the policy term to enjoy the full benefit of the policy. If in need of money, the policyholder may opt for (if allowed) a partial withdrawal or a loan.

• How do i surrender my policy?

  Kindly visit the office to get assisted