What is Lapse and what happens when my policy lapses?

Lapse is cessation of cover as a result of non-payment of premiums by its due date. There is however a grace period of 31 days after the due date; for payment to be effected, after which the policy may be lapsed.

All benefits may be forfeited unless the policy is reinstated by paying all outstanding premiums with interest within a 12 month period.

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• What happens to the cash value in my policy when I die?

  In the event of your demise, StarLife will pay the death benefit. No matter how much cash value you may have had in the policy, your beneficiaries can collect not more than the stated death benefit. Any loans not repaid (plus interest) will be ...

• Mode of payment of my policy

  Payment can be done via momo (0245287497), using your policy number as reference.

• Can I reduce my policy term/years and premium?

  Once the policy starts neither premium nor policy term can be reduced.

• Can I opt for benefit increase option after policy begins?

  The choice of benefit increase option must be made by the policyholder before the policy starts.

• How do I get my policy document after deductions begin?

  Your policy document would be hand-delivered to you by your sales executive as soon as the policy number is issued. A soft copy can be emailed to you upon request.