Can I put a hold on payment of premiums?

If for financial constraints, you cannot pay premiums, kindly write to inform us and state the period for which you would like to hold off payment. Note that in reinstating the policy, you will be required to pay all outstanding premiums with interest

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• Mode of payment of my policy

  Payment can be done via momo (0245287497), using your policy number as reference.

• How can I pay my premiums?

  We have various flexible payment options. You can make payments at any of our branches by cash or cheque, account debit, source deductions, online payment and through mobile money.

• How do I make payments of outstanding premiums?

  Payments can be made at any of our branches nationwide or by using the secure online payment on our website https://starlifecentral.com/payonline.aspx

• How often can I access my payment ledgers and policy statements?

  You can walk into any of our branches nationwide to request for your payment ledger. You can also access your payment ledger from our policy managment portal. You can click on https://starlifeassurance.com/web-portal-registration/ to sign up.

• Can I change from one policy to another using the premiums already paid on the previous?

  No. You can take a different policy but premiums paid for a particular policy cannot be assigned to another