How often can I access my payment ledgers and policy statements?

You can walk into any of our branches nationwide to request for your payment ledger. You can also access your payment ledger from our policy managment portal. You can click on https://starlifeassurance.com/web-portal-registration/ to sign up.

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• Mode of payment of my policy

  Payment can be done via momo (0245287497), using your policy number as reference.

• Can I put a hold on payment of premiums?

  If for financial constraints, you cannot pay premiums, kindly write to inform us and state the period for which you would like to hold off payment. Note that in reinstating the policy, you will be required to pay all outstanding premiums with ...

• What is Lapse and what happens when my policy lapses?

  Lapse is cessation of cover as a result of non-payment of premiums by its due date. There is however a grace period of 31 days after the due date; for payment to be effected, after which the policy may be lapsed. All benefits may be forfeited unless ...

• Can I reduce my policy term/years and premium?

  Once the policy starts neither premium nor policy term can be reduced.

• Can I opt for benefit increase option after policy begins?

  The choice of benefit increase option must be made by the policyholder before the policy starts.