General
Mode of payment of my policy
Payment can be done via momo (0245287497), using your policy number as reference.
How do i surrender my policy?
Kindly visit the office to get assisted
How do i get claims after maturity?
Kindly log on to https://starlifeassurance.com/transaction-application-form/ to complete a form for maturity processing
How many days after maturity date will I get my claims?
You will get your claims within 15 working days after maturity date
AFFIDAVITS
Clients who have misplaced their documents are kindly requested to swear affidavits to that effect and submit the affidavits at the StarLife Branch office in their region for action to be taken.
REFUNDS
All applications for refunds are to be accompanied with payslips/bank statements.
PAYMENTS/CLAIMS
Information required establishing a claim, but by no way of limitation: A valid medical certificate of cause of death Death certificate The original policy document Clients are advised to provide any of the following forms of identification during ...