What is Waiting period?

Waiting period is the length of time after purchasing your policy that you must wait before you can use your full coverage.

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• At what point do I qualify for a retrenchment benefit?

  This benefit applies to permanent employees and not Casual or Contract workers. The Assured must have been gainfully employed by the primary employer for a period of not less than 24 months before the occurrence of retrenchment. In addition, a ...

• What documents do I need to process a death claim?

  By no way of limitation, the following may be required: A valid medical certificate of cause of death Death certificate Policy document Police report in the case of accidental deaths especially during the waiting period Clients would be required to ...

• What is Lapse and what happens when my policy lapses?

  Lapse is cessation of cover as a result of non-payment of premiums by its due date. There is however a grace period of 31 days after the due date; for payment to be effected, after which the policy may be lapsed. All benefits may be forfeited unless ...

• Can I put a hold on payment of premiums?

  If for financial constraints, you cannot pay premiums, kindly write to inform us and state the period for which you would like to hold off payment. Note that in reinstating the policy, you will be required to pay all outstanding premiums with ...

• How does the Family Protection Plan work?

  This policy is designed to ensure the family continues to enjoy life even when the unexpected happens. It is a renewable term life assurance policy which pays out the sum assured when the event insured against happens within the terms and conditions ...